Free Client Survey Form

A good client survey is the ticket to any successful web project. It's critical clients are engaged in the project from the start — but not overwheled at the same time.

This free customer survey has been designed to accomplish just that. It's easy to understand, simple to complete and will impress those busy clients of yours.

I spent days reviewing various surveys, pulling in the best bits from those that impressed me most. The bulk of the content if from GoTo Media.  Their free customer survey has great questions, but when I put it in front of clients, it scared them. Not a good start to our relationship. 

Too often I was chasing clients to get the survey completed. And normally I had to hand-hold them through the process.  

I rewrote the client survey and put it into a nice user-friendly PDF form. I broke down the questions into nice chew-able bits, added some eye candy. And the results are amazing.

Clients often comment on how much fun it is to complete because it really gets them thinking and the creativity juices start flowing. They also say how professional it looks and that its a great indication of the good things yet to come.

To use the form, simply download and open in a PDF viewer. There is space on the first page for your email and web address (left column). Enter it, save the form, then submit the survey to your client to complete. 

 Coming up next — "The Creative Brief" form. Watch this space.